“Just wanted to pass along how GREAT the staff in the Service Department are. I had to get the tire replaced on my Escape as you know. I zipped into the Quick Lane department today. Obviously it’s a busy Saturday. I asked how long it would be and they thought maybe an hour, which was fine except I had to work this afternoon. I was going to grab the shuttle back home and borrow my son’s car to go to work but the Service Advisor was great. She said “Wait, let me ask them to fit you in quickly so you can get to work”. I didn’t want to bump anyone out of the queue and thankfully I didn’t as there were a lot of service people going back and forth with customers and vehicles! Needless to say, they got me in and out in about 20 minutes and I was able to get to my appointments for work!! THANKS OAKLAND FORD SERVICE DEPARTMENT STAFF! ALSO JUST LEASED MY NEXT NEW FORD VEHICLE, LINCOLN MKC FOR ANOTHER 3 YEARS! SUPPORTING OUR LOCAL INDUSTRY IN OAKVILLE!”